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In today’s globalized value-driven business world, Kapel & Muur supports leading companies by training and coaching one of their key resources: high-powered professionals, the actual people behind their success.
With a focus on Sales, Leadership, and Intercultural Competencies we work with professionals on behavioural awareness and change, backed by psychometric testing and subject expertise to bring business and people forward.
How we work
Achievement and continuity of personal goals play an outstanding role for self motivation in a sales position.
And how about these peculiar little acquired behaviour patterns that occasionally put themselves in the way of success: Telephobia. Overpreparing. Doomsaying.
How does a training and coaching concept for this look like?
A business world with a near infinite base of knowledge and availability of information. There’s ideas for everything available somewhere.
And how can specialist trainings be shaped to be individualized and target-oriented: Awareness-raising. Sensitizing. Non-instructive but learning. What kind of trainer does design this?
World-spanning technical means of communication are the base for today’s global business world.
And how about true mutual understanding during intercultural co-operation in daily worklife: Values. Time concepts. Conflict styles. What kinds of training concepts can actually help intercultural teams to take the next step forward?
…re-hydrate your business
“No matter how skilful and knowledgeable a person may appear, this is of little commercial use for any business if they are uncomfortable actually using these abilities in front of a customer….”
My personal background
In my private life I am a born Frankfurt city-child.
My secret home is South America.
I was an apprentice in the airline industry.
I hold a masters degree in business administration with a focus on Supply-Chain Management and systems theory. I have spent my work life of 10 years to date in B2B sales in Germany and Europe.
I believe people enjoy learning rather than being lectured. I am inspired by people who enjoy all of their achievements as if they were their first. I have great positive respect for the diversity of types of human behaviour. I find things can be viewed from many different points. And I do believe there is no single point from which all others are viewable. I am a curious person.
Intercultural meetings and collaboration are part of business life routine. A common language is easily found. Beyond this a common understanding is to attune: In daily communication between a headquarter and local units. Or between different company divisions. Particularly during project and creative stages.
Are misunderstandings indeed primarily determined by culture? What is the role situation and person are playing in this? How can intercultural teams take a next step? For instance in order to resolve conflicts resulting from culturally shaped value concepts, e.g. the reticence of individuals in light of others’ zest for action. To play individual strengths hidden in the background and achieve an optimum team result?
Say hello
Kapel & Muur’s professional concepts provide the framework. Regarding options for bringing them to life as per your requirements, I would very much like to speak to you in person.